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Overview
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Recent
Announcements
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Welcome to the ActiveBuilding Help Desk!
Sucesses Stories
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Frequently Asked Questions
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Amenities and Amenity Reservations
(2)
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Adding an Amenity Video Tutorial
Reserve Amenity for a Resident Video Turotial
Building Activity Stream
(3)
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Announcement Video Tutorial
Customizing the look and feel of your Community Portal Video Tutorial
Post New Announcement to Portal and Lobby Display Screen
Community Events Calendar
(1)
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Adding Events Video Tutorial
Community Info
(2)
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Changing the Property Name
Upload, Edit, or Delete a Document Video Tutorial
Content Approval Desk
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Entry Log
(1)
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Using the Entry Log
Front Desk Instructions
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Integration
(2)
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Twitter Integration
Facebook Integration
Key Log
(0)
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Lobby Display Screen
(3)
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Adding Announcements Video Tutorial
Adding Custom Slides Video Tutorial
Lobby Display Screen Settings
Messaging
(1)
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Creating Message Templates Video Tutorial
Notifications
(2)
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Setting Staff Email Notifications
Customizing your Email Notifications Video Tutorial
Package Tracking
(4)
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How to install ActiveBuilding's USB Electronic Signature Pad
Package Tracking Video Tutorial
Logging Packages
Payment Center
(0)
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Reporting
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Resident Experience
(3)
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Registering without a pin code
Creating and Editing Your Public Profile Video Tutorial
Resident Privacy Settings Video Tutorial
Resident Management
(5)
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Approving Access Requests
Add New Unit
Registration Statistics
Service Requests
(1)
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Using Service Requests Video Tutorial
Staff Management
(5)
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How To Change Your Email Address
How to Delete a Staff user
Changing Your First and/or Last Name
Registrations
(2)
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Problems Logging in on certain computers
How to solve the issue of when trying to register the browser automatically forwards to the login page
Future Feature Ideas
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Amenities
(9)
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Staff making day-of amenity reservations
Full View Reservation Calendar
Waiting list for Amenity reservations
Building Activity Stream
(9)
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Be able to attach a photo to a general post
Allow properties to self-manage the categories for recommendations
Allow residents/ staff to remove themselves from an event
Community Events Calendar
(7)
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Cap # of RSVPs for events
print options from the community events
In the community calender, do not have past events listed at the top of a month's events.
Community Info
(3)
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Add sub-folders for uploading documents
Edit the order of staff on Property Info page
Publishing entire folders of Docs to the login page
Content Approval Desk
(1)
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Option to Delete
Entry Log
(1)
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Entry Log - Save Guest Information
Front Desk Instructions
(3)
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General Instructions - Never Expire option
Allow a key to be checked out directly from a guest who has been logged
guest permissions
Key Log
(3)
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Icon view for key log
Allow each property to set require fields
Allow Multiple Keys Being Released To The Same Person
Lobby Display Screen
(6)
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Post announcement to Lobby Display Screen only
News Feed
Additional Icons for the LDS--lease renewal
Messaging
(7)
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Out of Office Reply
Option to print a message for any residents/units who will not receive the email notification
Mass Texting to residents
Mobil Application
(3)
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Widget for Android
iPhone/Pod/Pad app
Blackberry app
Package Tracking
(8)
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Adding a Reminder function for Resident Packages.
Registration Reminder when signing out package
Customizing / Editing list of package types
Payment Center
(1)
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Reoccurring Payments
Resident Experience
(7)
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A Virtual Suggestion box
Resident Privacy Settings
Adding a Yelp widget to the site
Resident Management
(6)
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General comments section in Residents' private profiles
Phone Numbers - Mark one as primary
Add "Invite a Resident" button to pages for units in Resident Management
Reporting
(3)
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Run Custom Reports
Staff Activity
exporting active package
Service Requests
(4)
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When you print a MR it automatically changes the status to open
Be able to see PTE statuses for a service request directly from the email notifications.
Reoccurring Work Order
New Features and/or Modules
(3)
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Inventory Manager
Parking space/Bike space/Storage Unit management console
Turn-over Calendar
ActiveBuilding Legacy Software
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Frequently Asked Questions For Legacy...
(60)
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Updating An Amenity's Document
How to add/edit/delete Service/Maintenance requests Categories
Double Booking Amenities
Future Feature Ideas - Legacy Software
(14)
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Custom Backgrounds for Lobby Display Screen
add ability for management to poll residents
AR Daily report