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Resolving Forgot Password

Forgot your password? Follow these steps to reset password.

Step 1

Click on the Forgot icon to the right of the password box.

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Step 2

Enter email address and we'll send an email confirmation. Click submit.

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Step 3

Check email after this 'Submitted! pop up.'

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Step 4

There should be a Password token email. To reset password, click on the link in the email. If unable to click on the link copy and paste the link in a new tab.

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Step 5

Change password and click continue. 

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Step 6

Sign in with new password. If you experience any issues, please contact support@activebuilding.com for assistance.

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