The newest version of the ActiveDesk app is now optimized for all Apple devices.
To use simply login with ActiveBuilding login and password.
Select Service Requests from the Select Tool list.
To add a service request on behalf of a resident select the '+' in the upper right corner.
Enter the resident unit number or name.
Select a service request category.
Fill out phone phone number, permission to enter, pet in unit, describe the problem and save changes.