If your property would like to allow residents and staff to select a specific time range for their permission to enter options they can now choose to do so!
Step 1 (For OneSite users)
OneSite users will need to enable time ranges in OneSite because of the integration between OneSite Facilities and ActiveBuilding. If users try to add/edit a specific time range in ActiveBuilding you will not be able to change.
Step 2 (For non-OneSite users)
If your property uses a property management software solution other than OneSite and you want to setup a time range for your service requests, go to My Dashboard > Application Settings > Modules & Features > Service Requests. Make sure that Allow permission to enter options, Allow residents to request a specific date, and Allow residents to request a specific time range are selected. Next, select the link 'a specific time range'.
To add a new time range, select the 'Add a new time range' link. Users can also delete an existing time range by hovering over the time range and selecting the 'x'.
Select the hours for your time range and click submit.
Residents and staff can now select the Permission to enter option By Appointment with a Preferred Time.