The newest version of the ActiveDesk app is now optimized for all Apple devices.
To update the status of a service request, first select Service Requests.
Select the service request whose status you want to change.
To change the status select the status of the service request in the upper right corner. Next, select the status. Note: Once a status has been selected the resident will be notified of the change in real-time.
The updated status will appear in the upper right corner.